Updating this statement

Fallen Evolution may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Your privacy is important to Fallen Evolution. This privacy statement provides details about the information that Fallen Evolution collects, and the ways in which Fallen Evolution uses that information.

Information collection

Fallen Evolution collects and uses the following information to provide and enhance your gaming experience, ensuring secure and reliable online gameplay:

• • Steam ID: We collect your Steam ID through the Steamworks API for account linking and core game functionality.
• • Discord ID: We collect your Discord ID through the Discord API for account linking and in-game Discord integration.
• • Email Address: We collect email addresses only from users who register via non-Steam clients or choose to donate. This is used for account management, donation verification, and essential communications.
• • IP Address: We collect IP addresses for connection to our online servers and for security purposes, including Distributed Denial of Service (DDoS) protection and monitoring account login attempts.
• • Operating System & Environmental Data: We collect your Operating System type, version, and virtualization status (VM detection) for troubleshooting, hardware compatibility analysis, and anti-abuse monitoring.
• • Hardware Identifiers: We collect and one-way hash hardware serial numbers and other unique identifiers locally on your device; we never store your raw hardware serial numbers. This is used for software licensing, fraud prevention, and anti-cheat enforcement.

Fallen Evolution Account

When you access our service, the data we collect depends on your login method:

If you choose to link your account using Steam or another third-party service, we collect your Steam ID/third-party ID (as detailed above) for authentication and you are NOT required to provide the following credentials below.

• • Account Name: We collect your chosen account name for internal account identification and log-in authentication.
• • Password (Secured Hash): We collect your password solely for account authentication and security to your account. The password is never stored in readable form; we only retain a secure, one-way cryptographic hash to verify your identity upon login.

Other Data You Explicitly Submit:

We collect information you share with us or other players when you communicate with us. This includes:

• • Messages sent via in-game chat
• • Information provided in support tickets
• • Feedback submitted through our feedback forms
• • Any other User generated content that you send through our services.

We use the collected information to:

• • Facilitate secure connections to our online servers.
• • Enhance your in-game experience and personalize gameplay.
• • Manage account linking and provide integrated services.
• • Communicate essential game updates and account information.
• • Maintain security, including protection against denial of service (DoS) attacks, to ensure a stable gaming environment.
• • Monitor in-game chat for violations of our terms of service and to provide customer support.
• • Customer support and improve our services.
• • Provide account services and to comply with legal obligations and legitimate interests.

Age Restriction:

Fallen Evolution is intended for mature audiences aged 18 and older due to the presence of sexual and drug references. To protect your privacy, we do not collect or store your date of birth. Instead, we require all users to manually certify that they meet our age requirements during the registration process. By checking the age-consent box, you affirm that you are at least 18 years of age or have obtained express parental consent. While we do not store your birthday, we may retain a record of your agreement to these terms to ensure compliance with our safety standards. For detailed information regarding the consequences of misrepresenting your age, please refer to our Terms of Service.

How we use your data:

We do not sell or share your information with third parties except as required by law or to provide essential services, such as our security provider Cloudflare. Cloudflare processes technical metadata (like IP addresses) to detect and block malicious traffic to our servers. For more details on how they handle this data, please see the Cloudflare Privacy Policy.

Where Fallen Evolution discloses your information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Fallen Evolution may disclose your information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

We may retain any of the data we already listed above for extended periods or indefinitely, based on our legitimate interest in providing account services and to comply with legal obligations. You retain the right to request data removal, subject to our ability to provide ongoing services and legal requirements.

Data Minimization

We adhere to the principle of data minimization. We collect only the data that is essential for the purposes outlined in this privacy policy, including providing account services, ensuring security, and fulfilling legal requirements. We regularly review our data collection practices to ensure that we are not collecting unnecessary data.

Securing your data

Fallen Evolution will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your information.

We implement industry-standard security measures, including robust cryptographic hashing for protection, to safeguard your data.

Fallen Evolution will store all of the listed information above that you provide on its secure servers.

Cross-border data transfers

Information that Fallen Evolution collects may be stored and processed in and transferred between any of the countries in which Fallen Evolution operates to enable the use of the information in accordance with this privacy policy.

[In addition, information that you submit for publication on the website will be published on the internet and may be available around the world.]

You agree to such cross-border transfers of information.

Electronic Transactions

Steam Purchases:

Purchases of Fallen Evolution through the Steam platform are processed by Valve Corporation and are subject to the:
Steam Subscriber Agreement and Steam Privacy Policy.

We do not directly collect or store sensitive financial account data, such as full credit card numbers or bank account information. All sensitive payment data is managed securely by Steam. We only retain transaction history records, which include the Steam transaction ID, the purchase amount, and the buyer's email address, strictly for the purposes of verifying purchases, providing customer support, and maintaining required financial and audit records.

Non-Steam Purchases and Standalone Client:

Purchases of Fallen Evolution made outside of the Steam platform, including through our website, launcher, or within our standalone non-Steam client, are processed by PayPal. When you make a purchase, we share necessary transaction details with PayPal to complete the transaction. We do not store sensitive payment information, such as credit card numbers, on our servers. When using the standalone non-steam client, we also utilize HTTPS to protect data transmissions between your device and our servers. Please refer to PayPal's privacy policy for information on how they handle your data: PayPal Privacy Statement.

Data Security:

We use HTTPS encryption to protect data transmissions between your device and our servers. This ensures that your data is encrypted and protected from unauthorized access during transit. This is used on all web pages.

Other websites

This website contains links to other websites.

Fallen Evolution is not responsible for the privacy policies or practices of any third party.

Installation Agreement and Consent:

During the installation of Fallen Evolution, you are presented with this Privacy Policy and our Terms of Service. By checking the agreement box and proceeding with the installation, you confirm that you have carefully read and understood these documents and agree to their terms. This action signifies your explicit consent to our data collection and usage practices as detailed in this Privacy Policy.

In-Game Agreement and Consent:

Upon your first launch of Fallen Evolution, you are presented with this Privacy Policy and our Terms of Service again. By confirming your agreement at this stage, you reaffirm your consent to the data collection and usage practices described herein. This second confirmation ensures ongoing awareness and agreement to our policies. You can review the current versions of these documents at any time on our website and through the in-game settings menu.

Your Data Rights

You have the right to request access to or deletion of the data we collect. Please note that we may retain certain information, such as hashed hardware identifiers, where it is necessary for our legitimate business interests, including the prevention of fraud, abuse, and the enforcement of game bans. To make a request, please read our contact details below.

Contact Fallen Evolution

If you have any questions about this privacy policy or Fallen Evolution treatment of your information, please write to:

• by email to elevations@fallen-evolution.com